Craftware Solutions LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our automation software services (Legal Productivity Suite for Microsoft Word). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
When you create an account with Craftware Solutions LLC, we collect your name (optional), company name (optional) and e-mail address.
We use the information we collect to provide, operate, and maintain our services, to improve, personalize, and expand our services, to understand and analyze how you use our services, to develop new products, services, features, and functionality, and to communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We rely on the experience and expertise of two of the largest technology corporations in the United States of America for critical components of our infrastructure and security. Payments are processed by Stripe, Inc.
We collect usage statistics when you use our offerings. This data helps us understand how our products are used and how we can improve them. Usage data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us.
Last updated: December 1, 2025